Privacy policy

Last Updated: July 16, 2026

Dinkin respects your privacy and is committed to handling personal information responsibly and transparently.

This Privacy Policy explains how Dinkin, operated by Puning Dingjin Clothing Co., Ltd., collects, uses, discloses, stores, and protects personal information when you visit dinkin.shop, place an order, contact us, request a return, or otherwise interact with our services.

By using our website, you acknowledge the practices described in this Privacy Policy.

1. Who We Are

Dinkin is an online fashion store operated by:

Puning Dingjin Clothing Co., Ltd.

Our products are manufactured, prepared, and dispatched from our facility in Puning, Guangdong, China. We sell and deliver products to eligible customers in the United States through our website and selected international and local logistics providers.

Email: service@dinkin.shop
Phone: +1 279-205-1473

U.S. Customer Service and Mailing Address

Dinkin
490 Post St, Ste 500
San Francisco, CA 94102
United States

This address is used for customer service and business correspondence. It is not represented as a product warehouse, shipping origin, fulfillment center, or general return address.

Factory, Shipping Origin, and Registered Business Address

Puning Dingjin Clothing Co., Ltd.
No. 39, Erlian Road, Guangnan Village
Liaoyuan Subdistrict, Puning
Guangdong, China

2. Personal Information We Collect

Depending on how you interact with our website, we may collect the following categories of personal information.

Information You Provide Directly

When you place an order, create an account, contact us, subscribe to marketing communications, submit a return request, or otherwise communicate with us, we may collect:

  • Full name

  • Billing address

  • Shipping address

  • Email address

  • Telephone number

  • Order details

  • Product selections and preferences

  • Account login information

  • Customer-service messages and correspondence

  • Return, refund, cancellation, and delivery information

  • Photographs or videos submitted in connection with a product, return, or delivery issue

  • Information you voluntarily provide through forms or communications

Payment Information

Payments are processed through secure third-party payment providers.

We do not normally store complete payment card numbers or card security codes on our own systems.

Payment providers may collect and process:

  • Cardholder name

  • Billing address

  • Payment card details

  • Transaction information

  • Payment authorization information

  • Fraud-prevention and risk information

The collection and handling of payment information by payment providers are governed by their own privacy policies and security practices.

Information Collected Automatically

When you visit or use our website, we and our service providers may automatically collect information such as:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Approximate location

  • Referring website

  • Pages viewed

  • Products viewed

  • Search activity

  • Shopping-cart activity

  • Checkout activity

  • Date and time of access

  • Website interaction information

  • Website performance information

  • Cookie and similar technology identifiers

3. How We Use Personal Information

We may use personal information for the following purposes:

  • Processing and managing orders

  • Confirming and processing payments

  • Preparing and dispatching products

  • Delivering products to customers

  • Providing order, shipping, and tracking updates

  • Managing customer accounts

  • Processing returns, refunds, cancellations, and delivery claims

  • Responding to questions and customer-service requests

  • Verifying customer and order information

  • Detecting and preventing fraud or unauthorized transactions

  • Protecting the security of our website, customers, and business

  • Improving our products, services, website, and customer experience

  • Personalizing website content and product recommendations

  • Measuring website performance and customer interactions

  • Maintaining business, payment, order, and transaction records

  • Complying with applicable laws, regulations, and legal requests

  • Sending marketing communications where permitted

  • Supporting advertising and analytics where permitted

  • Enforcing our policies, agreements, and legal rights

We aim to collect and use only the personal information reasonably necessary for the relevant purpose.

4. Order Fulfillment and International Data Processing

Dinkin is operated by a company registered in China and serves customers in the United States.

As a result, personal information may be transferred to, accessed from, stored in, or processed in more than one country, including China and the United States.

For example, order and customer information may be processed by authorized staff or service providers involved in:

  • Order management

  • Payment confirmation

  • Product preparation

  • Inventory management

  • Packaging

  • International shipping

  • Customs and logistics processing

  • Final-mile delivery

  • Customer support

  • Returns and refunds

  • Fraud prevention

  • Website hosting and maintenance

  • Accounting and legal compliance

Orders placed through dinkin.shop are prepared and dispatched from China.

To process and deliver an order, we may provide relevant customer information to international shipping providers, customs-related service providers, and local delivery carriers in the United States.

Countries in which personal information is processed may have privacy and data-protection laws that differ from those in the customer’s location.

Where required, we take reasonable steps to ensure that personal information is handled in accordance with this Privacy Policy and applicable law.

5. How We Disclose Personal Information

We may disclose personal information to trusted third parties when reasonably necessary to operate our business and provide our services.

Shopify and Website Service Providers

Our store is hosted and supported through Shopify and related technology providers.

These providers may process information required to operate:

  • The online storefront

  • Customer accounts

  • Shopping-cart functions

  • Checkout

  • Order management

  • Website analytics

  • Security features

  • Store applications and integrations

Payment Processors

Payment providers process transaction and payment information so customers can complete purchases securely.

Shipping and Logistics Providers

We may provide relevant information to international shipping providers, customs-related service providers, freight handlers, local delivery carriers, and logistics partners.

This information may include:

  • Recipient name

  • Shipping address

  • Telephone number

  • Email address

  • Order number

  • Product and package information

  • Customs information where required

  • Delivery instructions

Customer-Service Providers

Authorized customer-support providers may access information necessary to:

  • Respond to questions

  • Review order issues

  • Assist with delivery concerns

  • Process returns

  • Process refunds

  • Investigate damaged, defective, or incorrect items

Analytics and Advertising Providers

Subject to applicable law and available customer choices, analytics and advertising providers may process:

  • Website activity

  • Device information

  • IP address

  • Cookie identifiers

  • Product-view information

  • Shopping and browsing interactions

This information may be used to measure performance, improve our services, or provide relevant advertising.

Professional and Legal Advisers

We may disclose information to:

  • Accountants

  • Auditors

  • Insurers

  • Lawyers

  • Financial institutions

  • Tax advisers

  • Other professional advisers

Such disclosures will be made where reasonably necessary for legitimate business, legal, financial, or compliance purposes.

Legal and Safety Disclosures

We may disclose personal information when we reasonably believe disclosure is necessary to:

  • Comply with applicable law or regulation

  • Respond to a subpoena, court order, or government request

  • Prevent fraud, abuse, or illegal activity

  • Protect customers, personnel, or the public

  • Protect our business, property, or legal rights

  • Investigate violations of our policies

  • Respond to a security or safety emergency

Business Transfers

If our business is involved in a merger, acquisition, financing, restructuring, sale of assets, or similar transaction, personal information may be transferred as part of that transaction, subject to applicable legal requirements.

6. Selling and Sharing of Personal Information

We do not sell personal information for money.

However, depending on the cookies, analytics tools, advertising services, Shopify features, or third-party applications enabled on our website, certain disclosures of identifiers or website activity may be considered “selling” or “sharing” under some U.S. state privacy laws, even when no money is exchanged.

Where applicable, customers may have the right to opt out of this activity.

Customers may use the available cookie or privacy controls on our website or contact us to exercise an applicable opt-out right.

7. Cookies and Similar Technologies

We use cookies, pixels, tags, local storage, and similar technologies to operate, protect, and improve our website.

These technologies may be used to:

  • Keep the shopping cart functioning

  • Remember customer preferences

  • Maintain account sessions

  • Support checkout and payment

  • Detect fraud and security threats

  • Understand website traffic

  • Measure website performance

  • Analyze customer interactions

  • Support advertising and marketing

  • Remember cookie choices

  • Improve website functionality

Some cookies are necessary for the website to function.

Other cookies may be optional and may be used only with consent where required by applicable law.

You may manage cookies through:

  • The cookie-consent banner or privacy controls on our website

  • Your browser settings

  • Available advertising or privacy opt-out controls

Blocking or deleting some cookies may affect website functions, including login, cart, checkout, saved preferences, and payment processing.

8. Marketing Communications

Where permitted by law, we may send promotional emails or messages about:

  • Products

  • New collections

  • Store updates

  • Offers

  • Promotions

  • Other marketing information

You may unsubscribe from promotional emails at any time by:

After opting out of marketing messages, you may continue to receive non-promotional communications relating to:

  • Orders

  • Payments

  • Shipping

  • Tracking

  • Returns

  • Refunds

  • Account security

  • Customer-service requests

  • Policy or service updates

We do not send marketing text messages unless the customer has provided any consent required by applicable law.

9. Behavioral Advertising

We and our advertising partners may use cookies or similar technologies to display or measure advertising based on website activity.

Depending on your location and applicable law, you may be able to limit this processing through:

  • Our cookie-consent tool

  • Website privacy controls

  • Browser privacy settings

  • Advertising-industry opt-out tools

  • A “Do Not Sell or Share My Personal Information” link, where available

  • Global Privacy Control signals, where legally required and technically supported

Disabling advertising cookies does not necessarily prevent all advertising. It may make advertising less personalized.

10. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

Retention periods may depend on:

  • The duration of the customer relationship

  • Order and transaction requirements

  • Shipping and delivery requirements

  • Returns and refund obligations

  • Tax and accounting requirements

  • Payment-provider requirements

  • Legal and regulatory obligations

  • Fraud-prevention needs

  • Dispute-resolution requirements

  • Security and system-backup requirements

For example, transaction and order records may be retained for the period required by tax, accounting, payment, consumer-protection, and other applicable laws.

Customer-service and return records may be retained for a reasonable period to resolve disputes, prevent fraud, and maintain accurate business records.

When information is no longer reasonably necessary, we may delete, anonymize, aggregate, or securely dispose of it.

11. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against:

  • Unauthorized access

  • Loss

  • Misuse

  • Alteration

  • Disclosure

  • Destruction

Safeguards may include:

  • Secure website connections

  • Access controls

  • Account authentication

  • Payment-provider security

  • Fraud monitoring

  • Restricted staff access

  • Service-provider agreements

  • Security updates

  • System maintenance

  • Data-access limitations

No online transmission, website, database, or storage system can be guaranteed to be completely secure.

Customers should protect their account credentials and notify us promptly if they suspect unauthorized access or activity.

12. Your Privacy Rights

Depending on your state or country of residence and applicable law, you may have the right to:

  • Request confirmation that we process your personal information

  • Request access to personal information

  • Request correction of inaccurate personal information

  • Request deletion of eligible personal information

  • Request a portable copy of certain information

  • Opt out of certain targeted advertising

  • Opt out of certain selling or sharing of personal information

  • Limit certain uses of sensitive personal information

  • Withdraw consent where processing depends on consent

  • Appeal a decision concerning a privacy request

  • Receive equal service without unlawful discrimination for exercising privacy rights

These rights are not absolute and may be subject to legal exceptions.

For example, we may retain certain information where reasonably necessary to:

  • Complete a transaction

  • Process a refund

  • Prevent fraud

  • Maintain business records

  • Comply with tax or accounting obligations

  • Establish or defend legal claims

  • Comply with applicable law

13. California Privacy Rights

California residents may have privacy rights under the California Consumer Privacy Act and related California privacy laws where those laws apply to our business.

These rights may include the right to:

  • Know the categories of personal information collected

  • Know the sources of personal information

  • Know the purposes for collecting or using personal information

  • Know the categories of third parties receiving personal information

  • Request access to specific pieces of personal information

  • Request deletion

  • Request correction

  • Opt out of certain selling or sharing

  • Limit certain uses of sensitive personal information

  • Receive non-discriminatory treatment

To submit a California privacy request, contact:

Email: service@dinkin.shop
Suggested subject line: California Privacy Request

Please include:

  • Your full name

  • The email address associated with your account or order

  • Your state of residence

  • The type of request

  • Information reasonably necessary to verify your identity

We may need to verify your identity before completing a request.

An authorized agent may submit a request where permitted by law, but we may require evidence of authorization and identity verification.

14. Do Not Sell or Share My Personal Information

Where applicable, customers may request that we not sell or share personal information for cross-context behavioral advertising.

Requests may be submitted through:

  • The website’s privacy or cookie controls

  • A “Do Not Sell or Share My Personal Information” link, if displayed

  • Emailing service@dinkin.shop

Where an opt-out right applies, we will process eligible requests in accordance with applicable law.

Enabling privacy-policy wording alone does not automatically disable cookies or advertising tools. Available privacy and cookie controls must also be configured within the website and relevant service providers.

15. Sensitive Personal Information

We do not intentionally request highly sensitive personal information unless reasonably necessary for a specific transaction, legal obligation, fraud-prevention purpose, payment process, or customer-service issue.

Sensitive personal information may include:

  • Account credentials

  • Precise location information

  • Government identifiers

  • Financial account information

  • Payment-related information

Complete payment-card information is generally processed by third-party payment providers rather than stored directly by Dinkin.

Please do not send unnecessary sensitive personal information through ordinary email or customer-service forms.

16. Children’s Privacy

Our website and products are intended for adults and are not directed to children under the age of 13.

We do not knowingly collect personal information directly from children under 13.

If you believe a child has provided personal information to us without appropriate authorization, contact service@dinkin.shop.

We will review the request and take reasonable action where appropriate.

17. Third-Party Websites and Services

Our website may contain links to third-party websites, social-media platforms, payment providers, shipping services, or other independent services.

We do not control the privacy practices, security measures, or content of independent third parties.

Their collection and use of personal information are governed by their own privacy policies.

Customers should review the privacy policies of third-party services before providing personal information.

18. Automated Decision-Making and Fraud Prevention

We or our payment, website-security, and fraud-prevention providers may use automated tools to identify suspicious transactions, account misuse, or security risks.

These tools may consider factors such as:

  • Transaction activity

  • Device information

  • IP address

  • Billing and shipping information

  • Order patterns

  • Account activity

  • Payment-provider risk indicators

An order may be delayed, reviewed, declined, or cancelled when reasonably necessary to protect customers, payment providers, or our business.

Customers may contact us if they believe an order was incorrectly affected by an automated fraud or security review.

19. Changes to This Privacy Policy

We may update this Privacy Policy to reflect:

  • Changes to our business

  • New website features

  • New service providers

  • New shipping or payment arrangements

  • Legal or regulatory developments

  • Changes in data-handling practices

  • Security or operational updates

The updated version will be posted on this page with a revised “Last Updated” date.

Material changes may also be communicated through the website or by email where required by applicable law.

20. Contact Us

For privacy questions, requests, or concerns, contact:

Dinkin
Operated by Puning Dingjin Clothing Co., Ltd.

Email: service@dinkin.shop
Phone: +1 279-205-1473

U.S. Customer Service and Mailing Address

Dinkin
490 Post St, Ste 500
San Francisco, CA 94102
United States

This address is used for customer service and business correspondence. It is not represented as a warehouse, shipping origin, fulfillment center, or general product return address.

Factory, Shipping Origin, and Registered Business Address

Puning Dingjin Clothing Co., Ltd.
No. 39, Erlian Road, Guangnan Village
Liaoyuan Subdistrict, Puning
Guangdong, China